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FAQs
Questions about Ovii
- Mix one stick pack of Ovii Powder with 8oz water or your favorite beverage
- Shake vigorously
- Enjoy the benefits of Ovii
- For best results, take before your largest meal of the day.
- Regular use for at least three months is recommended to experience the full benefits of the supplement.
No, Ovii Powder is unflavored, which allows it to mix easily with any beverage of your choice.
Our product is made in the USA using globally sourced ingredients. We use an FDA-registered, GMP & NSF-certified facility. This ensures that all of our products are under strict quality control and you know exactly what you're putting in your body.
For optimal results, we suggest taking Ovii before your largest meal of the day. This is particularly helpful because Reducose®, one of Ovii’s ingredients, is known to support healthy, normal blood sugar levels when taken before a meal.
Questions about my Order
Once your order has been placed and processed, you will receive a confirmation email with your order details. This email will include a tracking number and a link to our tracking page.
Click on the tracking number link or enter the tracking number into our tracking page.
Tracking information may not be immediately available after your order is placed. It can take up to 24 hours for the number to become active in our system. If you don't see any updates right away, please be patient and check back later.
If no one was home at the time of delivery, the carrier will leave the package in a safe location.
Be sure to check around your home and with neighbors/building management who may have collected the package for you.
Also, please double-check the shipping address of your order (in the order confirmation email) to ensure it’s headed to the right location.
On some occasions, packages may be marked as delivered but take additional time to arrive.
If you still are unable to locate the package, please reach out to the carrier.
If you need additional assistance, please email our team.
All orders are shipped Monday through Friday. Please allow 1-2 business days for us to process your order after you place it. During periods of high traffic or product releases, there may be additional processing time.
Yes! Ovii ships internationally to a wide range of countries across North America, Central and South America, Europe, Africa, Asia, and Oceania.
North America: United States, Canada, Bermuda, and Greenland.
Central America and the Caribbean: Anguilla, Aruba, the Bahamas, Barbados, Belize, the Cayman Islands, Costa Rica, the Dominican Republic, El Salvador, Grenada, Guadeloupe, Guatemala, Haiti, Honduras, Jamaica, Martinique, Nicaragua, Panama, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and the Grenadines, Trinidad and Tobago, and the Turks and Caicos Islands. In South America, we ship to Argentina, Bolivia, Brazil, Chile, Colombia, Ecuador, Guyana, Paraguay, Peru, Suriname, Uruguay, and Venezuela.
Europe: Albania, Austria, Belgium, Bosnia and Herzegovina, Bulgaria, Croatia, Czechia, Denmark, Estonia, the Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Guernsey, Hungary, Iceland, Ireland, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Moldova, Monaco, Montenegro, the Netherlands, North Macedonia, Norway, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Ukraine, and the United Kingdom.
Africa: Algeria, Benin, Botswana, Côte d’Ivoire, Comoros, the Democratic Republic of the Congo, Egypt, Equatorial Guinea, Ethiopia, Ghana, Kenya, Libya, Madagascar, Mali, Mauritius, Mozambique, Namibia, Nigeria, Réunion, Rwanda, Senegal, Seychelles, South Africa, Tanzania, Tunisia, Uganda, Zambia, and Zimbabwe.
Asia: Armenia, Azerbaijan, Bahrain, Bangladesh, Brunei Darussalam, Cambodia, China, Cyprus, Georgia, Hong Kong, India, Indonesia, Iraq, Japan, Jordan, Kazakhstan, the Republic of Korea, Kuwait, Kyrgyzstan, Lebanon, Macao, Malaysia, Maldives, Mongolia, Myanmar, Nepal, Oman, Pakistan, the Philippines, Qatar, Saudi Arabia, Singapore, Sri Lanka, Taiwan, Thailand, the United Arab Emirates, Uzbekistan, and Vietnam.
Oceania: Australia, Fiji, French Polynesia, New Caledonia, and New Zealand.
Shipping costs, delivery times, and duties may vary by location, and any applicable taxes or customs fees are the responsibility of the recipient. If your country isn’t listed or you have any questions, please reach out to us at [email protected].
You will have the option to cancel your order within your confirmation email. You may also contact our customer service team at [email protected]. Please include your order number and the reason for cancellation in your message.
Orders can only be canceled before they have been dispatched. If your order has already been shipped, please refer to our return policy for further instructions.
We’re happy to assist you with managing your subscription. Here’s how to do it:
1. Log in to your account at https://ovii.com/account.
2. Click on “Subscription.”
3. Locate your subscription and click “Manage.”
4. Follow the steps to successfully cancel your subscription.
If you have any trouble or need further assistance, please don’t hesitate to reach out—we’re here to help!
If you need to update your shipping address, please contact us with your new address, and we will make the necessary changes for you. You will receive a confirmation email when your package ships, reflecting the updated address. Feel free to reach out if you need further assistance!
Health and Safety Questions
Ovii is safe to take while you are trying to get pregnant. However, once you think you may be pregnant, we recommend consulting with your healthcare provider before continuing use to ensure it’s the best choice for your specific needs.
Ovii is a dietary supplement that contains ingredients generally recognized as safe. However, if you are currently taking any medications, it is important to consult your healthcare provider before adding Ovii Powder to your routine. This is especially important if you are on medications for conditions such as diabetes.
Ovii Powder is designed to support women with PCOS using carefully selected ingredients known for their safety and efficacy. While most people should tolerate Ovii well, potential side effects may vary depending on individual sensitivities to specific ingredients. However, as with any supplement, it’s always advisable to consult a healthcare provider before starting Ovii, especially if you have underlying health conditions or are taking other medications.
Yes, Ovii Powder is safe for women without PCOS. While Ovii is specifically designed to support women with PCOS, the ingredients promote overall hormonal balance, healthy blood sugar levels, and cellular health, which can benefit women with or without PCOS.
While all of the ingredients in Ovii are gluten-free, it is processed in a facility that also handles gluten-containing ingredients. We follow strict manufacturing practices to avoid cross-contamination, but we want to make sure you’re aware of this.
While Ovii contains ingredients aimed at supporting overall health, we recommend consulting with your healthcare provider before using Ovii if you are breastfeeding. They will be able to provide the best advice tailored to your specific health needs and circumstances.